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penoirAsked on October 7, 2015 at 5:57 PM
Hi there - we have only used Jot Form for an event we ran - which is now finished. I had to upgrade to a BRONZE otherwise our acct was going to be closed. The event is now finished and I no longer want to be charged for the use of Jot Form. How can I close my account ?
Thanks Penny Thompson
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Chriistian Jotform SupportReplied on October 8, 2015 at 2:02 AM
Hi,
If you want to downgrade your account so you won't be charged again, you can check the guide here: How to Downgrade Subscription back to Free Account.
Do let us know if need further assistance in downgrading your account.
Regards.