What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I send a copy of a submission to the person that is filling out the form

    Asked by CristinaPotlog on October 09, 2015 at 10:12 AM

    Hello, 

    I also need the person that's filling out my form to receive a copy of what they've sent to their email address. 

    I have followed the steps described above, but I don't see any field where they can enter their email address or anything that would ask them ''hey do you want a copy of this submission sent to your email?''

    Thanks for your help!!

  • Profile Image
    JotForm Support

    Answered by Boris on October 09, 2015 at 10:22 AM

    You need to first add an Email field to your form, in order to use an Autoresponder. When you are editing your form, you can add an email field from the Quick Tools on the left. please refer to the image below for visual guidance:

    You will then be able to select this field as the Recipient Email in your Autoresponder:

    So the email will be sent to the email address that is entered by the user in that Email field we've just added in the image at the top. You may also want to make that Email field required, so that your users must enter an email into the field.

    Please let us know if you need further clarifications or assistance, and we will be happy to help.

  • Profile Image

    Answered by CristinaPotlog on October 09, 2015 at 10:33 AM

    Thanks a lot for your help again! 

    It worked!! :-)

  • Profile Image
    JotForm Support

    Answered by Charlie on October 09, 2015 at 01:33 PM

    In behalf of my colleague, Boris, you are welcome.

    Should you need any assistance again, please do not hesitate to contact us here in the forum.

    Thank you.