What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Surveymonkey vs Jotform

    Asked by toi.walker@baycare.org on October 09, 2015 at 10:45 AM



    I am an avid Jotform user and I prefer it over surveymonkey. I'd like to present the benefits jotform has over surveymonkey in a quick slide so we can make the switch from Surveymonkey to jotform. Could someone help provide this information?


    Toi Walker 

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    JotForm Support

    Answered by david on October 09, 2015 at 01:54 PM


    Surveymonkey does have a fair bit of functionality but they charge for everything.  If you look at their pricing page:


    There are many features that are only available to certain subscription levels.  All of our features are available to all users.  Every integration, design ability, custom thank you pages, no need to pay extra for functionality.  We also have expedited support for everyone, Free or paid.  I would say our level of support is also quite a bit better. 

    With Surveymonkey, you also need to pay to remove their branding. 

    To be honest, they are decent, here is a comparison of overall functionality that is pretty reasonable:


    In the end, we offer much more overall functionality in each of those categories and we do so without any extra cost.  We offer more fields types, better conditional structure and many more features that they do, just a bit better.  The major thing that separates us is we offer this all to everyone, not just our top tier subscribers.

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    Answered by toi.walker@baycare.org on October 09, 2015 at 01:56 PM

    Thank you! This is helpful.

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    JotForm Support

    Answered by david on October 09, 2015 at 03:46 PM

    You are very welcome!  If there is anything else we can assist you with, let us know and we will be happy to help.