- ERBArmstrongAsked on October 09, 2015 at 11:34 AM
I followed jotform instructions for attaching a file, and it said it can't upload my export.kml file.
- ERBArmstrongAnswered on October 09, 2015 at 12:59 PM
The kml and kmz files are used with programs like Google Earth. We need to collect and share this info when a form is create it
- BenAnswered on October 09, 2015 at 03:22 PM
Looking at the screenshot of your form showing the error as well as confirming the same in your form, I can see that the attachments have not been added to the allowed list.
Please do check out the following guide to add the kml and kmz extensions to the list of allowed ones: Upload Field Allowed File Types
It is only important to make sure that there is a comma and a space (, ) before the extension that you are going to add into the list. After the last however, there should be neither of the two.
As you do, please do click on OK to save the change, otherwise it would not be saved.
So for you, you should add:
, kml, kmz
at the end of the current list.
or if you want to have only those two extensions as allowed, then you should remove all others currently added and add this instead:
Once you do and click on OK, the form should work properly for you.
Do let us know how it goes.