I am trying to download the CSV file of my submissions and it is blank. I know that there are over 600 entries.

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    southerncrossapparel
    Asked on October 09, 2015 at 11:52 AM
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    Kiran
    Answered on October 09, 2015 at 02:34 PM

    I've tried downloading the submissions in your account to CSV and I was able to download it without any issue. Are you trying to download the report from the submissions view? What is the size of the file downloaded? You may also try downloading the CSV report from the Reports section by following the guide below :

    http://www.jotform.com/help/103-How-to-create-a-CSV-Report

    Let us know if the issue still persists. We will be happy to look in to this issue further.

    Thanks!