How do we create multibox questions on the same line?

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    Asked on October 09, 2015 at 11:59 AM

    i want to create a field for the user to enter a debit card # and have 4 numeric digit limits for each sequential box.  XXXX-XXXX-XXXX-XXXX ; same concept for social security # XXX-XX-XXXX and have it be continuous entry without having to tab to each next box.

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    Answered on October 09, 2015 at 02:58 PM

    There are few ways to do what you are after in terms of having several different fields in a single line that are used as a single question.

    Now, the issue here is that the other part of your question is actually against our terms of use and is going to cause your account to be suspended, with forms and data deleted permanently due to the same.

    You can see entire terms of use here, but this segment is the directly associated with the question:

    Phishing You agree that Company may terminate your JotForm Service immediately if a form is created or JotForm is found to be used to: Obtain credit cards sensitive information, get social security numbers, show content with child pornography. Or if a form was made to steal user login credentials. All these activities are considered as Phishing and any account along with the guilty forms will be suspended immediately

    Per this, the following forms must be changed, or deleted or your account will be suspended:




    as well as any and all other that might include any of the details that are not allowed on the form per our terms of use.

    Now since I see that the forms and domain seem associated with a law firm, please do note that while it might be per law for you to ask for these details, as per the electronic agreement (terms of use and any and all other documents describing what can be done and for what the forms can be used for) that you have agreed upon by using our service, the same must not be asked.

    While we should remove your forms right away or suspend your account, I have instead left a mark to have your account inspected in a days time to see if the change was made to these forms, but to also check other ones.

    Please do note that the only way to ask for such details is to use our payment processors on your forms.

    Based on what I saw on your forms, the following guides will help you with the same:

    Setting Up Your First Order Form

    How to pass a calculation to a payment field

    How to setup a recurring payment option

    Of course if you happen to have any questions along the way, please do let us know and we would be happy to assist with the same.

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    Answered on October 09, 2015 at 04:06 PM

    I did not realize that. I will not send out the forms until i made the adjustments to comply. We do have paypal pro so i will modify to it. please do not delete my forms as I spent hours and hours building them.

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    Answered on October 09, 2015 at 04:29 PM

    i integrated paypal pro on my form client down payment and/or client recurring payment plan. i only see some ability to select a product and a pre-defined fixed price amount. I am professional services business as a law firm with varying down payments or balances due that are specific to each client. So one client may need to pay a unique outstanding balance due of $1,232.50. How do i set it up so the client fills in the amount they want to pay? also i need to set payment schedules such as 1000 to charge on 10-10-15 another 1500 to charge on 10-20-15 and another 500 on 10-30-15.  How do I set this all up? I also have clients on recurring payment plans such as 200 per month on the x day of each month or every two weeks, 1st and 15th, 2nd and 16th, etc. How do I do all this? 

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    Answered on October 09, 2015 at 05:09 PM

    okay i removed all requests related to card information from all forms.

    Is it allowed to ONLY ask the form user (my client) to enter the last four digits of their debit/credit card account # on a form?

    In other words, I can have the form user (my client) give me the complete debit/credit card info over the phone (phone authorization and manually process via my merchant account) and I can then have them use the form merely to set and give their written and ultimately signed confirmation of the payment details such as: payment amounts, recurring payment schedules, etc., via the form.  The last 4 digits of the card would be used as confirmation that they authorized us to debit the card ending with those last four digits.

    Please feel free to look at my forms so you get an idea of how i do my payments.

    Although I have paypal pro, is it possible to set up via PayHub merchant account services as they are my primary?

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    Answered on October 10, 2015 at 01:53 AM

    Is it allowed to ONLY ask the form user (my client) to enter the last four digits of their debit/credit card account # on a form?

    Since you now use the Payment Integration (Paypal Pro), the API should take care of all the settings already. So, you need not worry about setting up custom fields for debit/credit card account.

    Let us know if you need further assistance on this.


    We will answer your other question about PayHub Merchant on another thread here



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    Answered on October 10, 2015 at 11:42 AM

    I have a need for this layout for other purposes. For example, to separate case # a box with 2015 - another box with the remaining numbers 68756. And other similar fields. Also, how do I put two separate fields spaced on one line. 

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    Answered on October 11, 2015 at 12:06 PM

    You can have side by side fields by shrinking them (Right click the field > Shrink). Here's a guide for that

    You can also use this widget which would allow you to generate a series of text box aligned horizontally.