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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How long should it take to get a payment from Paypal?

    Asked by rmacluan on October 09, 2015 at 01:00 PM

    Hi,

     

    We have an event that people are registering for tied to a paypal account and the payments are in the incomplete.  How long should it take for that to process and come through as a completed and paid registration?

    Page URL:
    https://form.jotform.com/form/52795049036966

    Long how to get a
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    Answered by victor on October 09, 2015 at 03:55 PM

    Hi,

    Thank you for contacting us. If your users used a CC you should be receiving an email from PayPal with the verification of the payment. If he is using other methods of payments, it should take around 2-3 days, so Paypal can process the payment.

    Please review the following page

    https://www.quora.com/How-much-time-does-PayPal-take-for-payment-processing

    I you would like further information about incomplete payments you may like to view:

    http://www.jotform.com/help/276-How-to-Enable-IPN-for-Paypal

    http://www.jotform.com/help/135-How-to-View-Incomplete-Payments

    Please let us know if you require further assistance.

    Regards