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  • Profile Image

    Why is this form duplicating itself in Mozilla Firefox?

    Asked by vpadvisorqc on October 09, 2015 at 01:06 PM

    I have a contact form that was previously working correctly, but now it is duplicating itself only in Mozilla Firefox:

    http://screencast.com/t/OWfW6hkR

    I've double checked to ensure that the embed code wasn't duplicated. The form also appears correctly in chrome, which you can see here:

    http://screencast.com/t/kmrudkLv

    Looking for some advice on how to resolve this issue.

    Thanks,

    James

    Page URL:
    http://vpadvisorqc.com/contact-us

    mozilla in contact form checked thanks href
  • Profile Image
    JotForm Support

    Answered by david on October 09, 2015 at 03:50 PM

    Hi,

    Your form is embedded to your webpage twice:

    Remove one instance of the embed code and you should be all set.

  • Profile Image

    Answered by vpadvisorqc on October 09, 2015 at 04:12 PM

    Hi, Thanks for the reply.

    I don't believe that it actually is embedded twice. Here are a couple screenshots to demonstrate that:

    1. Here is the same page in Google Chrome - http://screencast.com/t/iNEb4arMf

    2. Here is the Wordpress page where the embed code exists. http://screencast.com/t/QGI2OXWM

    As you can see, the embed code has only been placed once. Also, it's only in Mozilla Firefox that the code is duplicating itself. 

  • Profile Image
    JotForm Support

    Answered by david on October 09, 2015 at 06:05 PM

    The embed code shows up twice when viewing your source in Chrome, the form just does not show up twice.  Here is the code in Chrome:

    The code is indeed there twice, the form is just not shown twice in Chrome.  As far as I can tell, you have added your code container twice.