What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I accidentally deleted all the submissions

    Asked by mogomarketing on October 09, 2015 at 01:17 PM

    I thought it said "Delete This Submissions" but it said "Delete All submissions".  It was a terrible mistake can you please undo this ASAP?

    Submissions all accidentally accidentally deleted
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    JotForm Support

    Answered by david on October 09, 2015 at 04:00 PM

    Hi,

    Unfortunately, once your submissions are deleted, they are permanently removed from our system.  We cannot recover them.  There is a confirmation pop-up before deleting all submissions that requires a password to proceed that informs you that you are about to do so. 

    If you had email notifications setup for your form, you may be able to recover much of your data from your email logs:

    http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History

    Other than that, there is nothing we can do to recover your submissions.