What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Updating forms

    Asked by Mark on October 09, 2015 at 02:30 PM



    I updated a form and it appears correct but when the form gets completed and emailed out the updated field  I did does not show up in the email. Any thoughts?

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    Answered by victor on October 09, 2015 at 05:02 PM


    Once an email notification is created, the email body is not automatically update even if you add/remove or edit fields in the form. You would need to modify the email manually.

    Please verify all the fields that were updated are correctly added in the email body.

    Please let us know if this helps.



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    Answered by jgriffith on October 11, 2015 at 10:45 AM
    It did help. Thank you very much
    Mark Miller
    Northeast Regional Ambulance Service, Inc.
    3 Ajootian Way Unit D-2
    Middleton, MA 01949
    978.882.3511 (cell)
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    JotForm Support

    Answered by Chriistian on October 12, 2015 at 01:29 AM

    On behalf of my colleague, Victor, you are welcome. If you have any further question or concern regarding your forms, please fee free to contact us again.