What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can you send me any whitepapers/specs you have stating your security capabilities

    Asked by Peter Young  on October 09, 2015 at 03:05 PM

    Our company, Granite Construction, is interested in using your site to develop questionaires and I would like to review your security capabilities around managing our data that sits in your infrastructure.

    review site and company
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    Answered by victor on October 09, 2015 at 05:40 PM

    Hi,

    Thank you for contacting us. We currently do not have do not have any white papers about security.

    I can indicate that all data transfer are made of 256-bit SSL secure connection. Our servers are located on SSAE16 Audited facilities. We have bug bounty programs where we pay outside parties for reporting vulnerabilities in our system. Our servers are protected by private networks and constantly updated and patched.

    We provide a very high security through out our hosting provider's servers for stored data. We got a very powerful cloud of servers whose storage is encrypted which provides security protection against malicious attacks like SQL injection and denial of service (DOS) attacks. 

    You may also review the following links about encryption in jotform

    http://www.jotform.com/blog/162-Introducing-Encrypted-Forms-The-Ultimate-in-Online-Form-Security

    http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    http://www.jotform.com/help/131-Enabling-Security-Certificate-Seal-on-Secure-Forms

    Please let us know if you require further information.

    Regards