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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Gadget used to embed form in Google Site is not using SSL?

    Asked by GMMTA on October 09, 2015 at 06:02 PM

    My "parent name" data entry field is showing my web address instead of being blank when it is embedded.  The preview of the form does not show this information.  How do I fix this?

    Thanks!

    Page URL:
    https://sites.google.com/site/memphismusicteachers/auditions/pre-regis<br/>tration

    Screenshot
    input field shows name preview parent thanks
  • Profile Image
    JotForm Support

    Answered by Charlie on October 10, 2015 at 03:45 AM

    Hi,

    I checked your website and I was not able to replicate the problem.

     

    However, I see that the problem is that you are loading insecure links or resources in your website, I presume you are building your website using Google site builder?

     

    Please try re-embedding either using the default script code

    Or the iFrame embed code, make sure that you are using SSL protocol or https:// or https://secure as mentioned in this guide: http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions 

     

     

    However, I noticed that the Gadget used to embed the form in Google site is not using the SSL protocol, which is why there's error in the browser console. Let me forward this to our developers to have it checked and fixed.

    Apologies for the inconvenience.

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    Answered by GMMTA on October 20, 2015 at 11:43 AM

    Thanks for the help - Your suggestion worked perfectly!

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    JotForm Support

    Answered by Charlie on October 20, 2015 at 01:17 PM

    Glad to hear that it worked in your end. The issue related to Google site has been assigned to one of our developers, if there are any updates or improvement on embedding on that platform, we will surely update you on this thread.

    For other concern or question, feel free to open a new thread here in the forum.

    Thank you.