My form should be showing the total at the bottom and it doesn't unless I refresh the page first. How do I fix this?

  • Profile Image
    BeckyWhitton
    Asked on October 09, 2015 at 08:48 PM

    I have created a photograph portrait session booking form.  I charge a $50 deposit and I've added my paypal info and turned the "show total" on, but the total doesn't show at the bottom unless I first refresh the page. Can you please advise?

  • Profile Image
    Boris
    Answered on October 10, 2015 at 07:20 AM

    The form seems to function fine when it is accessed directly:

    http://form.jotform.us/form/52722285619157

    It looks like there are scripting conflicts on your website preventing the scripts of the form to correctly calculate the total value. Please try re-embedding your form with our iFrame embed method instead, which will make sure that the scripts on the form are sandboxed from your website.

    Please let us know how it goes.