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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    My form should be showing the total at the bottom and it doesn't unless I refresh the page first. How do I fix this?

    Asked by BeckyWhitton on October 09, 2015 at 08:48 PM

    I have created a photograph portrait session booking form.  I charge a $50 deposit and I've added my paypal info and turned the "show total" on, but the total doesn't show at the bottom unless I first refresh the page. Can you please advise?

    Page URL:
    http://www.capturealoha.com/new-page

    refresh first script conflict
  • Profile Image
    JotForm Support

    Answered by Boris on October 10, 2015 at 07:20 AM

    The form seems to function fine when it is accessed directly:

    http://form.jotform.us/form/52722285619157

    It looks like there are scripting conflicts on your website preventing the scripts of the form to correctly calculate the total value. Please try re-embedding your form with our iFrame embed method instead, which will make sure that the scripts on the form are sandboxed from your website.

    Please let us know how it goes.