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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Nowhere do I find a single word of explanation about what "page conditi

    Asked by Gladstone on October 09, 2015 at 11:08 PM

    Nowhere do I find a single word of explanation about what "page conditions" are or how to set them.



    This is a re-post of a comment on How to use the form templates

    find page conditions conditional logic skip to a page
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    Answered by nathan  on October 09, 2015 at 11:42 PM

    Good day. What did you mean by "page condition"? I checked the original thread and there was no mention about it. 

    Could you be referring to Conditional Logic? There's a user guide on how to create Smart Forms using Conditional Logic

    If not, could you explain further on what you mean by giving examples or scenarios so the support team could better assist you.

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    JotForm Support

    Answered by Boris on October 10, 2015 at 10:09 AM

    As our friendly user Nathan said, I believe you are talking about Conditional Logic - most likely about setting up conditions for skipping to a page based on user entries.

    Please do refer to the guide linked above about conditional logic, and if you need any assistance in setting up your conditions, please let us know about how you would like to set them up and we will be happy to help.

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    Answered by Gladstone on October 10, 2015 at 10:27 AM

    I was sent a message by one of the support people that my problem was that I was setting "page conditions".  As I stated, I have no clue what "page conditions" are. In exploring the various functions I had no doubt clicked on the "conditions" icon more than once, and I must have done something that wrecked my efforts.

    What is needed is instructions tied to each function. I did finally get my order page up and working, and I did it by avoiding the "conditions" icon like the plague, and selecting "Iframe" to generate my copy/paste code.

    You use wording that I think only you are familiar with. We don't "imbed" code in our websites over here, we use more self-explanatory terms like Copy/Paste it into our websites. And so on. Like "Page Conditions". Huh? What?

    Seriously, if you would add little click-on info boxes as people progress in setting up forms, that tell them what things mean and what they do, it would be a massive help. I looked at your FAQs and help files and my God, talk about time-consuming and murky. And guess what? Not one word in any of it about "Conditions".

    Anyway, I did finally get my order form working, even though it took a total of about 5 hours of effort to do so, entirely because nothing was intuitive, everything had to be figured out by trial and error. I've been a computer user and on the Internet since 1994 and I have a healthy IQ and very high mechanical skills. I've been building websites, writing HTML and dealing with forms all that time, I'm not new to this.

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    JotForm Support

    Answered by Boris on October 10, 2015 at 09:27 PM

    I do not see any mention of "page conditions" in any of your previous threads on our forum, but as said above, you can find everything there is about our Conditions in our guide about setting up conditional logic on your form.

    When it comes to terminology that we use, we appreciate your feedback and input. We do try to use standard terminology from the web as much as possible, and embedding a form means that the form is embedded onto your website from our website - it is not copy-pasted there.

    When a form is embedded, all resources of the form are still called from JotForm's servers, and all code is on JotForm. The form is displayed on a website inside an iFrame, which loads the form from JotForm and makes it appear and function as a part of your website.

    Terminology for copy-pasting the form would more reflect to copying the source code of the form, which can indeed be copied onto your website and then the form would really be in your website. We do allow you to copy and paste the source code of your form to your website by following our guide, but that would make it much harder for you to manually update it on your website whenever the form is updated here on JotForm. That is why we recommend using an embedded form instead - so that the form that is displayed on your website is always loaded directly from JotForm, and it is always the latest version of your JotForm form.

    We are in the process of changing the terminology for "Embed Form" into "Publish", which will hopefully further help with understanding that this step is about publishing the form from JotForm on your own website.

    We have little popup boxes that slide into view when you hover your mouse over some parts of our interface, so that you can see what it is about. Here are images of some of those as examples:

    We are also happy to hear that you were finally able to set your form up in a desired manner and have it up and running. If you find yourself in need of any assistance in setting up a certain aspect of your form, please do let us know in our support forum, and we will do our best to help.