What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    forms filled via website are not been forwarded to my email

    Asked by consciouslivingltd on October 10, 2015 at 02:06 AM

    forms filled via website are not been forwarded to my email. this happended since beginning of September 2015. Please help.

    Page URL:
    www.consciouslivingltd.com

    forwarded email Via 2015
  • Profile Image

    Answered by victor on October 10, 2015 at 11:20 AM

    Hi,

    Sorry for this inconvenience. I have verified your email and it is not in our BOUNCE LIST. I also noticed that you did receive some emails some test emails today.

    While reviewing your form, RETEST FORM, I did notice that you have 2 identical email notifications. I also noticed that you have added a custom sender email.

    If you are still having issues, can you try removing this email and using one of the default, noreply@jotform.com.

    Please let us now if you require further assistance.

    Regards