What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Signature not visible in PDF

    Asked by pptudela on October 10, 2015 at 04:44 PM

    When people sign via the Smooth Signature widget, the signature does not appear in the generated PDF. It is critical for us that the signature appears.

    not visible smooth signature signature widget does not appear
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    JotForm Support

    Answered by Welvin on October 11, 2015 at 02:17 PM

    Just to let you know that our developers are now looking into this. If there are updates, you should know it in this thread.

    If this is urgent, please use this widget http://widgets.jotform.com/widget/signature.

    Thank you for reporting.

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    JotForm Support

    Answered by alp_deniz on October 11, 2015 at 04:24 PM

    Hi,

    The issue is now fixed. Thank you for quickly alerting us.

    Kind regards