What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I'm sorry to hear about this issue. Would you mind sharing us the form here? Your last form ID which is shown to our end is not working or has been deleted already.
Also, tell us what should be the masthead would look like or what are the changes that should be applied.