What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    E-mail body cannot be empty error

    Asked by Rymers on October 10, 2015 at 05:16 PM

    I have created a custom auto responder with text and my image. I test and it looks great. I go to finish and I get this message "E-mail body cannot be empty."  why? 

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    JotForm Support

    Answered by EltonCris on October 11, 2015 at 02:49 PM

    I can see that you have a working autoresponder in your form now. Did you managed to fixed this? If you are still experiencing this error, let us know so we can investigate this further.