Hi there for some reason my emails aren't being received via your forms again

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    Asked on October 11, 2015 at 10:27 AM
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    Answered on October 12, 2015 at 01:28 AM

    Hi Aaron,


    Are you referring to this form - http://www.jotformeu.com/form/52295142943356? I checked the mail logs of the recipient email of the Notification email of the form and it seems that the email are sent successfully.

    Are you still encountering this issue? I noticed that you are using Custom Sender Email in your Notification. Can you try to use noreply@jotform.com as your Sender Email and see if it will work? If you are referring to a different form, can you provide to us the link or name of the form in question so we can further check.


    We will wait for your response.