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    Email is coming through as undefined

    Asked by bcprospects on October 11, 2015 at 11:29 AM

    One of my forms is being emailed to me and all the info that is coming through is "undefined".  How do I get the correct info to be emailed?

    email undefined through
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    JotForm Support

    Answered by Charlie on October 12, 2015 at 02:10 AM

    Hi,

    Upon checking your form titled "Long Toss Reg Form", I see that the email template for that form does not have any information on this.

     

    In the email template, it shows "undefined"

     

    You can try editing the template or deleting it and creating a new one instead. Here's a guide on how to create a new one: http://www.jotform.com/help/25-Setting-Up-Email-Notifications 

     

    Do let us know if you need more information on this.