What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My linked PDF in email response stopped showing signatures

    Asked by plugyou on October 11, 2015 at 02:05 PM


    My linked PDF in email response stopped showing signatures.  It worked fine before but now the PDF is generating with out the signatures.  my client has received about 400 submissions on his new form that is supposed to have signatures in the PDF.  Please help me.  I don't want to post a link to form here.  but if you look in my account its the form with the title that contains "Residential Trash Agreement"


    Thank you

  • Profile Image
    JotForm Support

    Answered by BJoanna on October 11, 2015 at 03:41 PM

    I have raised your issue to our developers on your other thread http://www.jotform.com/answers/678341135 

    We will update you on that thread when this issue is resolved.