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    Map dropdown field on Zoho

    Asked by robertlemon on October 12, 2015 at 02:13 AM

    I am trying to map some fields from my jot form to my Zoho leads. Most fields came through successfully however a few are not. Specifically;

    RV Selected

    Pick-Up Location

    Drop-Off Location

     

    These are dropdown on my jot form "Reservation Request"

     

    In soho I have tried them as pick list, multi select pick list, text, etc...

     

    Maybe you could help? 

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    JotForm Support

    Answered by EltonCris on October 12, 2015 at 06:32 PM

    Hello,

    Apologies for the delay.

    Dropdown field type should appear on Zoho Integration when there are dropdowns on your Zoho form. This seems working fine for me.

    May I suggest to re-integrate your form to Zoho and this time try using a new token and relogin from your Jotform account. This might help. Also, if you are mapping dropdown fields, make sure it's map on a text box field at Zoho or a dropdown with similar options to avoid any problems.

    Thank you!

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    Answered by robertlemon on October 12, 2015 at 07:45 PM
    Yes I was able to figure it out just before you answered.
    Sent from my iPhone on the Go!
    Robert Lemon
    561-398-2752 Direct
    800-561-8538 Toll-Free
    robert@dieselrvrentals.com
    www.dieselrvrentals.com
    ...
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    JotForm Support

    Answered by EltonCris on October 12, 2015 at 08:13 PM

    Glad to hear it. Cheers! :)