What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Map dropdown field on Zoho

    Asked by robertlemon on October 12, 2015 at 02:13 AM

    I am trying to map some fields from my jot form to my Zoho leads. Most fields came through successfully however a few are not. Specifically;

    RV Selected

    Pick-Up Location

    Drop-Off Location


    These are dropdown on my jot form "Reservation Request"


    In soho I have tried them as pick list, multi select pick list, text, etc...


    Maybe you could help? 

  • Profile Image
    JotForm Support

    Answered by EltonCris on October 12, 2015 at 06:32 PM


    Apologies for the delay.

    Dropdown field type should appear on Zoho Integration when there are dropdowns on your Zoho form. This seems working fine for me.

    May I suggest to re-integrate your form to Zoho and this time try using a new token and relogin from your Jotform account. This might help. Also, if you are mapping dropdown fields, make sure it's map on a text box field at Zoho or a dropdown with similar options to avoid any problems.

    Thank you!

  • Profile Image

    Answered by robertlemon on October 12, 2015 at 07:45 PM
    Yes I was able to figure it out just before you answered.
    Sent from my iPhone on the Go!
    Robert Lemon
    561-398-2752 Direct
    800-561-8538 Toll-Free
  • Profile Image
    JotForm Support

    Answered by EltonCris on October 12, 2015 at 08:13 PM

    Glad to hear it. Cheers! :)