- robertlemonAsked on October 12, 2015 at 02:13 AM
I am trying to map some fields from my jot form to my Zoho leads. Most fields came through successfully however a few are not. Specifically;
These are dropdown on my jot form "Reservation Request"
In soho I have tried them as pick list, multi select pick list, text, etc...
Maybe you could help?
- JotForm SupportEltonCrisAnswered on October 12, 2015 at 06:32 PM
Apologies for the delay.
Dropdown field type should appear on Zoho Integration when there are dropdowns on your Zoho form. This seems working fine for me.
May I suggest to re-integrate your form to Zoho and this time try using a new token and relogin from your Jotform account. This might help. Also, if you are mapping dropdown fields, make sure it's map on a text box field at Zoho or a dropdown with similar options to avoid any problems.
- robertlemonAnswered on October 12, 2015 at 07:45 PMYes I was able to figure it out just before you answered.
Sent from my iPhone on the Go!
- JotForm SupportEltonCrisAnswered on October 12, 2015 at 08:13 PM
Glad to hear it. Cheers! :)