What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I delete the background image?

    Asked by IC_Hong_Kong on October 12, 2015 at 05:37 AM

    Dear Sir/ Madam,

    I dont know how to remove the background image. Please help!

    Thanks with regards,

    Mary

     

     

    Page URL:
    http://jotform.me/form/52800561857458

    background image how thanks
  • Profile Image
    JotForm Developer

    Answered by irem on October 12, 2015 at 08:00 AM

    Hello Mary,

    We are sorry for the inconvenience. I've checked your form and found out that you have a background image in your form. In order to remove background image, you can follow the steps explained below.

     

    1. While you are in the edit page of your form click on Designer.

     

     

    2. Click CSS in the Form Designer on the upper right of the page.

    3. Delete the CSS code just like in the picture.

     

     

    Hope that helps. Please feel free to contact us for any further assistance.

    Thank you!

  • Profile Image

    Answered by IC_Hong_Kong on October 12, 2015 at 10:06 PM

    Dear Irem,

    Thanks so much!

  • Profile Image
    JotForm Developer

    Answered by irem on October 13, 2015 at 02:24 AM

    Hello again Mary,

    I'm glad it helped! Please feel free to contact us for any further assistance.

    Thank you!

  • Profile Image

    Answered by IC_Hong_Kong on October 13, 2015 at 10:29 PM

    Dear Irem,

    I created a confirmation email. When I opened the confirmation email, one of images does not displayed. It said the image has been moved, rename or deleted. It asked me to veritfy the link points to the correct file and locations.

    Thanks for your help.

    Nicole

  • Profile Image

    Answered by IC_Hong_Kong on October 14, 2015 at 05:05 AM

    Dear Irem,

    I created a confirmation email with unique bar code image. When I opened to read the confirmation email, the barcode doesn't show up.

    Please help me with it.

    Thanks for your help.

    Mary