What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Change tax when field it's based on changes after order has been entered

    Asked by bdoodle on October 12, 2015 at 08:55 AM

    I calculate a tax amount in my purchase and PayPal orders for Wisconsin orders.  When the customer completes or changes the State or Province input field after the product orders have been entered, the order fails to pick up any change to tax status.  Note that I originally set this up to be based on a redundant State or Province field that has since been deleted. I don't know whether that has anything to do with the problem. 

     

    The form is not yet on a website, but it is:

    http://www.jotform.com//?formID=52265902147959

     

    tax after entered JotForm purchase
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    Answered by bdoodle on October 12, 2015 at 09:40 AM

    So sorry to have bothered you.  It's working fine.  

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    Answered by Ben on October 12, 2015 at 11:49 AM

    No need to be sorry, but I do thank you for updating us. Please do feel free to ask us again as soon as you have any questions or issues and we would be happy to assist with the same.