What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I took a look at your account and I see that you have already done so. Please do note that until 2015-11-13 your account will still show you as if you are on the subscription (on the same plan), but at that time it will downgrade you to free plan.
Please do let us know if there is anything that we can assist you with and we would be happy to assist with the same.