Can you clarify how the Bandwidth/Storage is measured?

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    Asked on December 29, 2015 at 10:41 AM

    I am starting a business and will be using Jotform for my video uploads.

    Do you measure the total of the uploads even if those submissions are deleted?

    or is it every submission regardless of whether that submission is deleted?


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    Answered on December 29, 2015 at 12:31 PM


    Thank you for contacting us.

    You have a storage limit in your account, if you would use your forms to upload files, them will use space in your free space of your account, you will be notified when you reach the limit and then you will need to delete some submissions in order to delete the uploaded files and get free space, if you often reach the limit, you will need to upgrade your account.

    You can see our limits and our pricing on this link : 

    Do let us know if you need more help, we will be glad to assist you.