JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Please cancel my accountAsked by drysdales on December 29, 2015 at 11:46 AM
I tried to cancel my subscription tied to the email address firstname.lastname@example.org, but it game me an error. Please confirm that you've received my request and will stop billing me effective immediately.
Upon your request, I have gone ahead and cancelled your economy monthly subscription. You will not be billed again but your account will remain economy until January 20, 2016 for the time you have already paid. After this date, your account will automatically downgrade to free plan.