What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Possible to scale header image for mobile?

    Asked by tbrazas on December 29, 2015 at 11:47 AM

    I'm using a banner image at the top of my form, I've tried it either inserted as an inserted image or as the cover image/logo, and in both cases the photo hasn't been scaling down when viewed on mobile (even though the form is designated as responsive).

  • Profile Image
    JotForm Support

    Answered by Kevin_G on December 29, 2015 at 01:13 PM


    Thank you for contacting us.

    Is this your form http://www.jotform.us/form/53621545690154 ?

    I cloned it and I can see the image it is not loading properly on mobile devices, however, just add this CSS code in the Designer tool and the image should be displayed properly : 

    #cid_13 img{


    Take a look to my cloned form here : https://form.jotform.com/53624790480964 

    Let us know if it works for you, if not, we will be glad to help you.