What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Does the 10 payments limit per month include also purchase order type of payments or only actual cleared payments?

    Asked by nechemia on December 29, 2015 at 12:45 PM
    Does the 10 payments limit per month include also purchase order type of pyments or only actual cleared payments?
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    JotForm Support

    Answered by ashwin_d on December 29, 2015 at 12:46 PM

    Hello nechemia,

    If you have any payment question in your form except the "Purchase order" tool, any submission you receive will be treated as payment submission. 

    To answer your question, the submissions you receive with "Purchase Order" payment question will NOT be treated as payment question.

    Hope this answers your query. 

    Do get back to us if you have any question.

    Thank you!