How can I get the form to work again?

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    Alex Guernsey 
    Asked on December 29, 2015 at 12:51 PM

    For some reason whenever people are trying to register now, it is saying that the form has reached its quota. I thought there were unlimited forms. Please Help. Thank you. 

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    david
    Answered on December 29, 2015 at 01:37 PM

    Hi,

    Guest accounts have lower limits than free accounts and you are currently over your limits for a Guest account.  Since there is no email address associated with your account, if you would like to register a Free account, then let us know you would like form #53147034078150 moved to your account, we will be happy to move the form to your registered account.

    This will put you back below your limits for a Free account and give you access to much more functionality. 

  • Profile Image
    Alex Guernsey 
    Answered on December 29, 2015 at 01:45 PM
    I just created an account with my email. Yes I would like form
    #53147034078150 moved to my account. Thank you for your help and please let
    me know when the form is moved to my account. Thank you.
    ...
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    david
    Answered on December 29, 2015 at 01:50 PM

    I have moved the form to your registered account.  It should now be live again and accessible from your registered account.

    If there is anything else we can do for you, let us know and we will be happy to help.

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    Alex Guernsey 
    Answered on December 29, 2015 at 02:45 PM
    Great! Thank you for your prompt and accurate support.
    ...
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    david
    Answered on December 29, 2015 at 02:53 PM

    You are very welcome.  Just let us know if there is anything else we can do for you.