Widgets disappearing / breaking!! NOT GOOD!

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    Chardon
    Asked on December 29, 2015 at 01:36 PM

    I have had two widgets there were in use on 20+ forms that no longer work, and stopped working without notice... This is a BIG problem for me. And I will not continue to be a paid member if you will just randomly stop supporting widgets with no notice. 

    Is there a way to tell which widgets will expire? Or do i just wait for my forms to break and get complaints from clients? 

     

    - An unhappy customer

     

     

  • Profile Image
    david
    Answered on December 29, 2015 at 02:25 PM

    Hi,

    We had a database issue earlier that caused several widgets not to load.  My apologies, it has since been fixed and all widgets should now load properly.  If you are having trouble with any of the widgets in your forms, let us know which one(s) and we will be happy to have a look.