Significant form loading speed error

  • Profile Image
    Asked on December 29, 2015 at 01:39 PM

    Loading, get the following error (viewing inspect tools on chrome):

    GET…415520424143_g5zD4BU& 522 (Origin Connection Time-out)

    This is causing significant page load delay:!/beYd5H/


    Other forms having same errors. I get same error even when loading the form directly at jotform.





  • Profile Image
    Answered on December 29, 2015 at 02:43 PM


    I cloned your form and was able to reproduce the issue.  It looks to be caused by a missing CSS file associated with the theme applied to your form.  When I try to access the file directly:

    I get a "theme not found" error. 

    When I applied a different them, the error did indeed go away.  Here is my clone of your form with a different theme applied:

    You may need to change your applied theme or update it to a new version.