- ASMCOLLECTIONSAsked on December 29, 2015 at 01:51 PM
I have my forms set-up to automatically send me emails or confirmations and the emails have not been going through, even when i try to send myself a test email it doe not work. Please fix this issue.
- JotForm SupportKevin_GAnswered on December 29, 2015 at 03:03 PM
We apologize for the issue.
I have checked this form : http://www.jotform.com/51273954256157
I have submitted it and I received the Autoresponder email , I checked the email log for the email address you are using on the form firstname.lastname@example.org , and I can see the email notification was sent :
Here is an image from the email I received as well :
You can also check your email log by following this guide : http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History
Please, try again and let us know the result, we will wait your response.