Email notifications are not being sent

  • Profile Image
    Asked on December 29, 2015 at 01:51 PM

    I have my forms set-up to automatically send me emails or confirmations and the emails have not been going through, even when i try to send myself a test email it doe not work. Please fix this issue. 

  • Profile Image
    Answered on December 29, 2015 at 03:03 PM


    We apologize for the issue.

    I have checked this form : 

    I have submitted it and I received the Autoresponder email , I checked the email log for the email address you are using on the form , and I can see the email notification was sent : 

    Here is an image from the email I received as well : 

    You can also check your email log by following this guide : 

    Please, try again and let us know the result, we will wait your response.