Blocked IP

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    csense
    Asked on December 29, 2015 at 02:31 PM
     
     
    Hello, last wednesday we were victims of a form  hacking in our website and the IP 190.210.186.48 was blocked. Hacking already braked. Can you unlock the IP?
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    Kevin_G
    Answered on December 29, 2015 at 03:31 PM

    Hi,

    Are you unable to log in ? 

    Since I have checked your account and I can see you are using a different IP address.

    Could you provide us the account username which you are unable to use JotForm ? 

    If possible, please let us know what is the specific issue you are getting, we will be glad to help you.

    We will wait your response.

    Thanks.