Blocked IP

  • Profile Image
    Asked on December 29, 2015 at 02:31 PM
    Hello, last wednesday we were victims of a form  hacking in our website and the IP was blocked. Hacking already braked. Can you unlock the IP?
  • Profile Image
    Answered on December 29, 2015 at 03:31 PM


    Are you unable to log in ? 

    Since I have checked your account and I can see you are using a different IP address.

    Could you provide us the account username which you are unable to use JotForm ? 

    If possible, please let us know what is the specific issue you are getting, we will be glad to help you.

    We will wait your response.