What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Blocked IP

    Asked by csense on December 29, 2015 at 02:31 PM
    Hello, last wednesday we were victims of a form  hacking in our website and the IP was blocked. Hacking already braked. Can you unlock the IP?
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    JotForm Support

    Answered by Kevin_G on December 29, 2015 at 03:31 PM


    Are you unable to log in ? 

    Since I have checked your account and I can see you are using a different IP address.

    Could you provide us the account username which you are unable to use JotForm ? 

    If possible, please let us know what is the specific issue you are getting, we will be glad to help you.

    We will wait your response.