What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    i upgraded but my form is still saying it is paced quota

    Asked by ablech on December 29, 2015 at 02:34 PM

    please fix!

    upgraded I upgraded fix
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    JotForm Support

    Answered by david on December 29, 2015 at 03:29 PM

    Hi,

    Your account is still over its storage limits for a Bronze account.  The limits is 10GB and you currently have 10.09GB.  If you delete submissions that have large files attached, you will be able to bring your storage total back below the limits fairly easily.  I would recommend downloading any files you need to save prior to deleting the submissions as the files and submissions will be permanently removed once they are deleted.