How do I remove the pricing from the product order form?

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    milanawithconvo
    Asked on December 29, 2015 at 04:07 PM

    I love how the form functions, however, I don't want to include the prices for the customer to see when submitting the order through our company. Can you help me out with the template that includes quantity without pricing?

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    Kevin_G
    Answered on December 29, 2015 at 05:23 PM

    Hi,

    Thank you for contacting us.

    You can hide the product details on your order form by adding the next CSS code, just go to Designer and paste it : 

    .form-product-details{

    display:none;

    }

    Do let us know if it works, if it does not, we will be glad to help you.

    Regards.

     

  • Profile Image
    milanawithconvo
    Answered on January 03, 2016 at 11:46 PM
    I noticed that there was prices shown as 0.00 for all items as well as the
    total on the spreadsheet. How do I customize the spreadsheet wordings
    that's integrated with the form? your feedback will be greatly appreciated.
    Milana
    [image: a headshot of convo staff]
    Milana Donatich
    Delivery Logistics Specialist
    [image: Convo Logo] | convorelay.com

    512 623 7210
    Convo
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    Boris
    Answered on January 04, 2016 at 03:05 AM

    Milana, it looks like your products have been added as free, which is why their price shows up as zero:

    Please edit your desired products to add a price to them, and this will make sure that the products no longer show with a price of zero.

    You can change the price of each product by clicking on the wand-shaped icon of the payment tool, using the Next, Next button until you reach the products list, and then clicking on each of the products.

    Simply enter the product's price in the Price field, and click Save Product to save it:

    When you are done with all the products, click Next, Next, and Finish the payment tool setup.

    This should resolve the issue you were having with products being free. Please let us know how it goes.

  • Profile Image
    milanawithconvo
    Answered on January 04, 2016 at 12:46 PM
    I don't want to include prices - I have successfully removed price being
    required to fill out on the form, but I dislike that the spreadsheet shows
    the amount... how do I remove the amounts from the spreadsheet? It's
    bothersome when they all are "free" so no amounts are needed.
    Please advise.
    Thanks.
    [image: a headshot of convo staff]
    Milana Donatich
    Delivery Logistics Specialist
    [image: Convo Logo] | convorelay.com

    512 623 7210
    Convo
    ...
  • Profile Image
    Kevin_G
    Answered on January 04, 2016 at 02:03 PM

    Hi,

    Unfortunately, there is no way to remove the price from the spreadsheet, it can only be removed or be hidden in the form, but the price will be always shown in the spreadsheet, even if you set the product as free.

    The only way to do it, would be removing it manually.

    Do let us know if you need more help, we will be glad to assist you.

    Thanks.

  • Profile Image
    milanawithconvo
    Answered on January 12, 2016 at 03:46 PM
    Thank you for your outstanding support.
    I have a new question... when I make adjustments to the spreadsheet, such
    as moving old submissions to a new tab, and then the new submissions won't
    show up. How do I sync new submissions to the current spreadsheet?
    here are the two screenshots - main spreadsheet is the sheet my company
    uses and we tend to have complete orders move to new tab under "orders
    completed"... new submissions created since last night won't show up on the
    main spreadsheet.
    I unlinked and then when I integrated it, it created a new spreadsheet
    instead. how do I sync new submissions to the main spreadsheet?
    Thanks!

    [image: a headshot of convo staff]
    Milana Donatich
    Delivery Logistics Specialist
    [image: Convo Logo] | convorelay.com

    512 623 7210
    Convo
    ...
  • Profile Image
    Kevin_G
    Answered on January 12, 2016 at 04:51 PM

    Hi,

    You're most welcome.

    In regards to your question, it has been moved to this thread, we will assist you there :

    http://www.jotform.com/answers/743035 

    Regards.