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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    form-sub-label.

    Asked by ronshuller on December 29, 2015 at 05:39 PM

    I like the sub labels that appear under the fields but I don't want the sublabels printed in a auto respond email.

    I only want the contents of the fields to print.  I do not want "First Name: Joe".  I only want "Joe".

    How do I do that in the email?

    Thanks much.

    Page URL:
    https://form.jotform.com/53616626954969

    label sub name print sub labels first name
  • Profile Image
    JotForm Support

    Answered by Chriistian on December 29, 2015 at 10:21 PM

    Hi,

     

    I am currently checking your form. Will be back as soon as I find a workaround.

  • Profile Image
    JotForm Support

    Answered by Chriistian on December 29, 2015 at 10:37 PM

    Hi,

     

    After cloning your form and doing some experimentations with it, I found no workaround to hide those sub-labels in the email so that they can be read naturally in the email. If a field has a sub-label, that sub-label is included in the email notification. Do you want this feature to be added? However, I can't give you a time-frame for when this will be implemented.

     

    Regards.