What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I don't seem to be able to produce a bar graph that shows 0 responses t

    Asked by LarimerHealth on December 29, 2015 at 05:55 PM

    I don't seem to be able to produce a bar graph that shows 0 responses to a question if none of the survey respondents selected that response. I would like my graphs to show bars for all 5 possible responses to each question, even if one or more response(s) was not selected. How do I do this?

    This is a re-post of a comment on How to Create a Visual Report with Your Form Submissions

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    JotForm Support

    Answered by Chriistian on December 29, 2015 at 10:53 PM



    I checked your forms. Are your referring to the form http://www.jotform.us/form/53627273055153. I noticed that you have added an option in your questions something like "NA-I have no knowledge of this issue or I prefer not to rate this item". 

    I assume you did this because you are expecting users that don't want to answer/rate an item. How about making those questions required so that you are assured that the users would at least answer the "N/A ..." option.


    To make your questions required, just right click on the field and click the Required icon.


    Do let us know if you need further assistance.