What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    some items aren't included in notifcation

    Asked by drharriott on December 29, 2015 at 06:24 PM

    I have a failry lengthy form that includes agreement terms in text blocks which aren't coming through in the form submittal. Is there a location where I can indicated which elements should be included in the form and the notification?  

     

     

    items notifcation in missing
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    Answered by drharriott on December 29, 2015 at 06:26 PM
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    JotForm Support

    Answered by Chriistian on December 29, 2015 at 11:40 PM

    Hi,

     

    I am currently looking for a workaround. Will be back asap.

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    JotForm Support

    Answered by Chriistian on December 29, 2015 at 11:55 PM

    Hi,

     

    I checked your form - http://www.jotform.us/form/53616741927159.

     

    When you say "agreement terms", are you referring the static texts in your form as in the screenshot below?

     

     

    Please note that they will not be automatically added to email notifications since they are static Text fields. But you can manually add them to the emails as shown in the GIF below.

     

     

    Do let us know if you need further assistance.

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    Answered by drharriott on January 12, 2016 at 05:36 PM

    Thanks for the response, but I guess I'm missing a pretty big point here. I'm sure it is my ignorance. Please direct me to where your application's purpose is described. In my crude perception, if I request that someone complete a form, and someone fills it out, I should be able to print out the completed form as it looked when it was completed. I would expect to be able to see the Header, with the same format, and static text, etc. Certainly, it makes sense that I could output the user input data in some .csv or other format for the purposes of integrations, etc., but if I can't see the entire completed form in its entirety... I guess I just don't understand the disconnect. What did I miss?

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    JotForm Support

    Answered by Chriistian on January 12, 2016 at 09:05 PM

    Hi,

     

    Jotform is used for creating forms and collecting submission data from online forms, so having an easy way to read submissions can be a time-saver specially if there are thousands of submissions to look at. The default appearance of the submissions also allows for easy integration with other apps. If the submission looks exactly like how the form is displayed, it would be difficult to integrate them to other apps specially since every form can have different appearances. 

    You can check out our Frequently Asked Questions page for more information about Jotform's services. 

     

    Hope this helps,
    Regards.