some items aren't included in notifcation

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    drharriott
    Asked on December 29, 2015 at 06:24 PM

    I have a failry lengthy form that includes agreement terms in text blocks which aren't coming through in the form submittal. Is there a location where I can indicated which elements should be included in the form and the notification?  

     

     

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    drharriott
    Answered on December 29, 2015 at 06:26 PM
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    Chriistian
    Answered on December 29, 2015 at 11:40 PM

    Hi,

     

    I am currently looking for a workaround. Will be back asap.

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    Chriistian
    Answered on December 29, 2015 at 11:55 PM

    Hi,

     

    I checked your form - http://www.jotform.us/form/53616741927159.

     

    When you say "agreement terms", are you referring the static texts in your form as in the screenshot below?

     

     

    Please note that they will not be automatically added to email notifications since they are static Text fields. But you can manually add them to the emails as shown in the GIF below.

     

     

    Do let us know if you need further assistance.

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    drharriott
    Answered on January 12, 2016 at 05:36 PM

    Thanks for the response, but I guess I'm missing a pretty big point here. I'm sure it is my ignorance. Please direct me to where your application's purpose is described. In my crude perception, if I request that someone complete a form, and someone fills it out, I should be able to print out the completed form as it looked when it was completed. I would expect to be able to see the Header, with the same format, and static text, etc. Certainly, it makes sense that I could output the user input data in some .csv or other format for the purposes of integrations, etc., but if I can't see the entire completed form in its entirety... I guess I just don't understand the disconnect. What did I miss?

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    Chriistian
    Answered on January 12, 2016 at 09:05 PM

    Hi,

     

    Jotform is used for creating forms and collecting submission data from online forms, so having an easy way to read submissions can be a time-saver specially if there are thousands of submissions to look at. The default appearance of the submissions also allows for easy integration with other apps. If the submission looks exactly like how the form is displayed, it would be difficult to integrate them to other apps specially since every form can have different appearances. 

    You can check out our Frequently Asked Questions page for more information about Jotform's services. 

     

    Hope this helps,
    Regards.