What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When will my submission limit be reset?

    Asked by oguzhanbegik on December 30, 2015 at 07:56 AM


    Since there was a problem in my paypal account, my billing time was expired. Today, I added a new credit card to get bronze membership again. However, I am almost out of space and I wonder when my monthly submissions will be reset.

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    JotForm Support

    Answered by Chriistian on December 30, 2015 at 09:47 AM



    The account's submission counter resets on the first day of the month. So your account submission counter will be reset on January 1, 2016. 

    Do let us know if you need further assistance.