Why is my account being turned off when I have 120 of 160 available submissions??

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    executiveaura
    Asked on December 30, 2015 at 10:21 AM

    I got an email that says it will be turned off today at noon. Why when I still have more space? And when does the next month start for my account? Seems to me like it should have already or will in the next day. Please respond before noon.

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    BJoanna
    Answered on December 30, 2015 at 12:18 PM

    Sorry for inconvenience this may caused you. 

    I am not sure why that email was sent. However I did checked your account and it is active. You have received 121 submissions and limit for your account is 160, so you can receive 39 more submissions. 

     

    For free accounts submissions counter resets to zero, on every first day of the following month. So, for your account next month will start on 1.Jan 2016.

    Feel free to contact us if you have any other questions.