- НатальяAsked on December 30, 2015 at 10:27 AM
Здравствуйте!Такой вопрос:хотела копировать форму,а там написано "Форма превышении квоты.Это форма превысила квоту."А можно узнать квота( я так понимаю это бесплатно) это сколько?И сколь оплата и за сколько штук можно узнать?Заранее спасибо.
- JotForm SupportBJoannaAnswered on December 30, 2015 at 12:32 PM
If I understood you correctly, you wanted to clone form that was "over quota".
When account on which form is created reach monthly limit of submissions, all form on that account will be disabled and they will show "over quota" message. At that moment it is not possible to clone them.
I have checked your account and it is active and your form is working.
Free accounts can receive up to 100 submissions per month. If you go over that limit your forms will be disabled. If that happens you can upgrade your account to any of the paid plans to get higher limits and to enable your forms immediately. You can find more about different account type on our pricing page.
However if you don't want to upgrade, you have to wait until your submissions counter resets to zero which will be on every first day of the following month.
If I did not understood you correctly, please explain in more details what is your issue. And if you are unable to clone some form, please provide us ID of that form.
Hope this will help. Let us know if you need further assistance.