Account suspended

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    Asked on January 12, 2012 at 08:17 PM

    I created a password submit form linking to another form and embeded onto my site 2 days ago , it worked great ! today I tested site and when I enter username and password , click submit button i get a error messege from jotform .




    WHY IS THIS ? I have created an account - - i need to get this issue fixed because I am really needing this form !!!


    p.s. I am really pleased with your service and if we can get this fixed will most likley upgarde service , awaiting your response - Jay Holloway

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    Answered on January 12, 2012 at 08:24 PM


    Sorry about that. I have now unsuspended your account and white listed your forms, so you can now login normally.

    Your account was autosuspended by our system due to some of your forms contains field that is possible for phishing. Upon further checking, we found nothing offensive about your forms, so we have lifted the suspension imposed on your JotForm account. Your forms should now be back online and work normally as expected.

    We apologize for the inconvenience. Please let us know if you need further assistance. Thanks.

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    Answered on January 13, 2012 at 11:51 AM

    Checked this morning and everything worked perfectly , thanks for immediate attention !!!