What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My Captcha says reached limit while sharing the form via email

    Asked by asbrewster on October 08, 2015 at 02:56 AM

    How do I disable Captcha or how do I reset. Very annoying in terms of its difficult to solve riddle and then it locks you out of your system for  sending. Please help to resolve. Thank you.

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    JotForm Support

    Answered by Kiran on October 08, 2015 at 11:29 AM

    I understand that you are receiving an error with the captcha while sharing the form using email. Do you receive this error message after clicking on Send button in Share Form wizard? There is a limit of sending 2 emails per hour while sharing the form using Email. I'm not sure if this is the reason you may be receiving the error with captcha. Did you try sharing the form again after and are you still experiencing the issue.

    Please provide us with more information or a screenshot of the issue, so that we can provide you with necessary assistance.

    We will wait for your response.