My Captcha says reached limit while sharing the form via email

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    Asked on October 08, 2015 at 02:56 AM

    How do I disable Captcha or how do I reset. Very annoying in terms of its difficult to solve riddle and then it locks you out of your system for  sending. Please help to resolve. Thank you.

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    Answered on October 08, 2015 at 11:29 AM

    I understand that you are receiving an error with the captcha while sharing the form using email. Do you receive this error message after clicking on Send button in Share Form wizard? There is a limit of sending 2 emails per hour while sharing the form using Email. I'm not sure if this is the reason you may be receiving the error with captcha. Did you try sharing the form again after and are you still experiencing the issue.

    Please provide us with more information or a screenshot of the issue, so that we can provide you with necessary assistance.

    We will wait for your response.