What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Please Wait Message

    Asked by michaeljamesinsurance on October 08, 2015 at 11:34 AM

    After submitting forms, my users are getting a Please Wait message and never getting a confirmation.  Is this system wide problem? If yes, when should it be corrected?

    message please wait problem wide
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    Answered by Carina on October 08, 2015 at 01:54 PM

    I tested the four forms more recently edited and could successfully submit them. Are the forms embed in a website? If so please let us know the urls so we can run further tests to try to solve this situation. 

    We'll wait for more details to continue.