What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I get the submission

    Asked by gncjlim on October 08, 2015 at 02:08 PM

    Do you keep the submission report?  How do I get them?

    Thank you.

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    Answered by KadeJM on October 08, 2015 at 03:52 PM

    Are you asking if we keep a copy of the submission that was sent to you by a user whom has filled in your form? Or did you maybe mean the report you created for your form's submission data?

    If so then yes you can do that.

    You can look at it by viewing your submissions when you are logged into your jotform account.

    Or you can select the form then click on "reports at top" and view it that way to find those.

    But if you meant something else then please elaborate more so we can assist you better.

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    Answered by gncjlim on October 08, 2015 at 03:56 PM

    I accidentally deleted all the submission information.  I would like to know if you keep a file for these records. 

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    Answered by KadeJM on October 08, 2015 at 05:04 PM

    So you mean that you accidentally deleted all of the submissions you received for your form and you are wondering if we have a backup file for those?

    Unfortunately no we do not keep a backup record of that currently. If you've deleted them on accident or even intentionally then I regret to tell you that it cannot be recovered.