- AQUINO1313Asked on October 08, 2015 at 02:30 PM
how to find my Private Key to upload?
- JotForm SupportMikeAnswered on October 08, 2015 at 04:51 PM
Thank you for contacting us.
The private key file is supposed to be downloaded to your computer when you enable the encryption on form. The file is usually named 'jotform.key'. I would like to suggest checking your Download folder first.
Although, I have noticed that there is an issue with the private key downloading in Safari browser. I have submitted a bug report ticket to our Development Team.
If you need any further assistance, please let us know.