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    Setting Conditions for "Select All" widget

    Asked by unadmin on October 08, 2015 at 03:21 PM


    I used this widget, because I wanted to set conditions for selecting certain cities and then once a city is selected, it brings up the stores within that city. If someone wanted to select all the stores, this is where the widget came in handy. The issue I am having is that when I go to set a condition for the city. For example, if I select "Torrance," I only want a select group of stores to pop up when "Torrance" is selected. When I go to set the condition like in the attached image, when I select "equal to" there is no longer a Torrance option. It was there before when I was just using the normal check box feature. If I cannot select Torrance, then how can the specific stores related to Torrance be a condition?

    Page URL:

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    JotForm Support

    Answered by Charlie on October 08, 2015 at 05:21 PM


    Instead of using the "Is Equal To" option, please do try using "Contains" instead. This is because the value of the check box is not specific to one item which is why using "equal" to may now work.

    I'm not sure how your form should work, but I cloned it and tried setting it up

    Below I setup 3 "Stores" with their specific location based on the "City" field, "Torrance", "Commerce" and "West Covina".

    This is how my conditions are then setup:


    You can see how the form works in this cloned test form that I have: https://form.jotform.com/52806429322959? 

    Let us know if that's how you would like it to work.

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    Answered by unadmin on October 08, 2015 at 06:25 PM

    Thank you. When I go to the conditions field though, it doesn't give me an option to select Torrance or any of the cities I've put in the field. Do you know why? What you did is how I would like it to work though =)

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    JotForm Support

    Answered by Chriistian on October 09, 2015 at 01:57 AM



    I've cloned your form and found some error in your Conditions because of a deleted field.


    To add "Torrance" to the Condition, you can type the word Torrance on the field. See image below.


    Do let us know if you need further assistance.