how to generate or create a encrypted key

  • Profile Image
    Asked on October 08, 2015 at 04:11 PM

    I do not know what my encrypted key is. How do I create a new one?

  • Profile Image
    Answered on October 08, 2015 at 06:46 PM

    If you have not deleted the file yet, it should be saved within your download folder. It is named jotform.key. Here's an article about the form encryption with a guide on how to enable this on the form.

    If you want to reload the private key again, simply open in private mode on your browser (if you're using Firefox) or incognito mode (if you're using Chrome browser), then enable form encryption on one of your form and the encryption wizard should popup after that where you can the click button to download the private key.

    Visual guide:

    Hope this helps!